Once your order is placed, your item will be shipped within 3-5 business days. Orders that are placed after 5pm on Friday will be processed the following business day. Please make sure you provide the correct shipping information. The Mae is not responsible for invalid information provided. Therefore, if you entered an incorrect shipping address, please email us ASAP at shopthemae@gmail.com and we will try our best to fix it before the item is sent out. If it has been shipped out already, The Mae is not responsible. You must then call your local United States Postal Office.
*The Mae is not responsible for lost or stolen packages once tracking information reports delivered to address provided. Please contact your local USPS for help on recovery of packages reported delivered via your tracking email.*